Privacy Policy

Natural Hope Herbals, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard your information when you visit our website at https://naturalhopeherbals.com.

1. Information We Collect

We may collect both personal and non-personal information:

Personal Information: Name, email address, billing/shipping address, phone number, and payment information when you place an order or contact us.
Non-Personal Information: Browser type, IP address, device data, and interactions with our website. We collect this data through cookies and similar tracking technologies.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Respond to customer inquiries or support requests
Send newsletters or promotional materials (only if you’ve opted in)
Improve website performance and user experience
Detect and prevent fraud or misuse
Comply with legal obligations

3. Payment Processing

We use Authorize.net to securely process payments. Your payment data is handled according to their security standards and is not stored on our servers.

4. Marketing and Communications

If you opt in, we may send promotional emails and newsletters. You can unsubscribe at any time using the “Unsubscribe” link in the email.

5. Third-Party Services

We use trusted third-party tools including:

Google Site Kit for analytics and performance monitoring

These services may collect anonymized data to help us understand website usage and improve your experience.

6. Cookies

We use cookies to store session data and improve user experience. You may disable cookies via your browser settings, though doing so may affect functionality.

7. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it with:

Service providers necessary for order fulfillment or website operation
Legal authorities if required by law

8. Data Security

We use secure technologies and protocols to protect your information. While we strive to safeguard data, no online transmission is 100% secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from individuals in this age group.

10. Your Rights

Currently, we do not provide a system for users to request access to or deletion of their data. If you have any concerns, feel free to contact us directly.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Natural Hope Herbals, LLC
670 Phillips Rd
Millersburg, PA 17061
Phone: +1 (717) 692-5100
Email: [email protected]